"15 Reasons for selecting SPAN Group:"
Total solutions: We provide total, end-to-end solutions to companies that have storage, distribution, and inventory management requirements. Our solutions are comprised of knowledge, technology, equipment, and training, that increase our clients’ labor and facility’s productivity while lowering their operating costs and capital requirements.
Knowledge: Our highly skilled and experienced supply network specialists have developed and implemented solutions for regional and Fortune 500 companies mainly in the Middle East as well as in Asia, Europe, and North America. Our engineers provide design and layout services for warehouse facilities of all sizes. Together, our personnel leverage their knowledge and expertise to provide our clients with innovative solutions to their supply chain business problems.
. Technology: We partner with leading software and hardware vendors to deliver supply chain solutions that feature best-of-breed applications and technologies. These applications include supply chain execution and management from the leading companies in the industry including SSA Global, Loftware, Voxware, and Boomi. They also comprise warehouse management, fleet management, transportation planning, demand planning and replenishment, performance management, event management, barcode and label management as well as integration and business intelligence (BI). Our technology solutions include radio frequency (RF) data transmission, radio frequency identification (RFID) tags, voice and interactive speech recognition, geosynchronous positioning systems, and bar-coding. Our engineers use advanced space planning software to produce precise and efficient warehouse and office floor plans that maximize the facility’s productivity.
Equipment: We leverage our network of over 50 international suppliers to provide equipment that maximizes clients’ return on investment and optimizes their performance. We offer a full line of storage and material handling equipment in addition to information technology hardware including application and database servers as well as RF devices and scanners. As part of our commitment to our clients, we also ensure that we maintain all critical spares in stock to be capable of servicing our equipment on an on-going basis.
Training: We understand the importance of training our clients’ employees for the proper use of the applications, technologies, and equipment. The training provided by SPAN University enables our clients to fully benefit from their systems. Training classes are conducted at either SPAN’s training facilities or at the client site. They require 2 to 5 days to be accomplished and are designed in a manner that is easy to follow, with practical hands-on exercises.
Financial Strength: We have experienced a solid organic growth following our inception and have been enjoying a steady increase in both projects size and complexity of solutions since then. This has allowed us to enjoy profitability from our early years of business.
Regional expertise: With offices and clients located throughout the Middle East, we possess the regional knowledge and expertise required for superior solutions. Our professional services team has localized imported supply chain solutions to cater for regional business practices and comply with local regulations. We, not only have developed services, design, and engineering capabilities, but also invested in a full fledged research and development (R&D) center whose sole responsibility is to listen to our clienteles’ requirements and either identify a “best-of-breed” off the shelf solution and incorporate it within our portfolio or develop a custom solution tailored to the region’s specific requirements.
Global excellence: Our supply network specialists have decades of experience in developing and implementing innovative solutions for companies located throughout the world. By combining our knowledge and experience with our partners’ core competencies, we deliver solutions that leverage best-of-breed technologies and optimal operational practices.
Operational approach: Our operational approach ensures that our solutions meet our client’s business process needs. We continuously invest in our local R&D team to ensure we are delivering regionalized solutions that meet our customers’ expectations.
Value focus: We focus on the long-term success of our clients. Our supply chain solutions consistently deliver bottom line value through increased revenues, lower operating costs, and more efficient use of both working and fixed capital.
Relationship driven: We grow and solidify our relationships with our clients by consistently adding value to their operations. We work alongside our clients throughout every project phase – from initial operational analysis and solution design to post go-live benefit assessment and incremental enhancement analysis. Our success is reflected in the fact that over 50% of our annual revenue comes from previous customers and referrals.
Partnerships: We leverage the strengths and expertise of our world-class partners to deliver solutions that feature best-of-breed applications and technologies. Our partners include SSA, Loftware, Voxware, Boomi, and Richard Muther & Associates.
Local support and maintenance: We stand behind everything we do and are highly responsive to our clients’ needs. Our local personnel provide timely product and solution support as well as maintenance. With our dedicated customer advocacy programs, we provide our customers with 24/7 support.
Turnkey solutions: Our deep industry focus and domain expertise allow us to provide our clients with turnkey supply network and warehouse solutions that meet their requirements. Through our different divisions and modular solutions, we cater to all different industries ensuring we tackle the challenges being encountered.
Multi-lingual: Our dedicated account managers and customer advocates are multilingual. They include native speakers of Arabic, English, French, German, Urdu, and Hindi. The user interfaces of our supply chain execution applications have been translated into over 5 regional languages and can be defined at the customer level.
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